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Products,
Services, Sales Prices Related |
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| 1 |
I
have never ordered from Gateway Avenue before. What should
I do? How should I place an order?
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E-mail us your request for quotation through
http://www.gatewayavenue.com/quotation. |
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Fax in an official purchase order to 03 - 8023
2380, we will contact you latest in 24 hours. |
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Call our friendly Part Sales Coordinator at
03 - 8023 2299 and place your order. We will be happy to assist
you |
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| 2 |
I have never ordered from
Gateway Avenue website on line before. What should I do?
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You may register your company through
our website. Our Part Sales Coordinator will contact
you latest in 24 hours.
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| 3 |
Will I get a confirmation
that you received my on line order request?
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Yes. A purchase report will be sent to
your e-mail as a confirmation that we’ve received
your request.
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| 4 |
Can I myself check my past order history?
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| 5 |
How long does it usually take
to deliver a part?
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The part will be ready for collection
that day itself if we have ex-stock. However, Gateway
Avenue is practicing “next day delivery” where
the part that you’ve ordered will be delivered
(Van and Courier delivery) the next day if we have stock,
or the next day after receiving the stock from suppliers
(HP - 10-14 working days, Compaq - 4-6 weeks).
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| 6 |
How late can I place an order?
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Cut off time is 5.30pm.
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| 7 |
Can I check the status of
my order on line?
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This service is not available on line
at the moment. Please contact Part Sales Coordinator
for your order status.
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| 8 |
Does Gateway Avenue sell also
printers and computers?
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Yes, we do. Please contact our PSC for
the quotation.
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| 9 |
What kind of solutions does
Gateway Avenue provide?
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Please refer to our website for more information
regarding the services we provide.
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| 10 |
Can I cancel my order?
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You may cancel your order although it
is not encouraged. However, cancellation charges from
the list price will be involved. Please, contact our
PSC for the detail.
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| 11 |
Whom should I call if I have
a question regarding my e-order or pricing I see on line?
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You may contact our PSC.
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| 12 |
Are partial deliveries possible?
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Yes, partial deliveries are possible.
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| 13 |
How can I be sure that information
provided to you while ordering on line will be kept private?
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All our customers will have their own
log-in name and password that wouldn’t be known
by third party.
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| 14 |
I am an end-user (not dealer),
can I still buy from Gateway Avenue?
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Yes, you are still welcome to buy from
Gateway Avenue. You may follow all the above steps or
contact our PSC directly.
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