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General Enquiries
Products, Services, Sales Prices Related
Warranty
Customer Services
Exchangeables
Credit Terms
Technical Issues
Exchangeables
     
       
1

What is exchangeable part?

It is a refurbished part by HP. Customer is able to enjoy cheaper price if he is able to provide us in return a defective (old) part in the original box in which the part was purchased.

 
2 I buy on exchange, when do I have to return the defective part?

You are encouraged to return the old part when you self collect your part. However, if you are not able to return on the spot, you can return the old part to us in 1 week time (remember to get a receipt from our staff).

         
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  Tel: 603 - 8023 2299   Fax: 603 - 8023 2380 Email: sales@gatewayavenue.com