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| 1 |
Whom shoud
I call when I am facing some serious customer service problem?
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If the part
is not delivered “next
day” as promised, what should I do?
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You may contact our PSC.
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Is delivery included in the
final price or do I have to pay extra?
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Yes, the delivery is included in the final
price on the Invoice. We’ll charge RM10.00 only
for courier within West Malaysia (and RM15.00 for East
Malaysia) depends on the weight, or RM15.00 for van delivery
within Klang Valley. Any parts from the purchase order
that has a value exceeding RM 1,000 will be delivered
for free.
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If the part delivered is not a part I ordered, what should I do?
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You may contact PSC to ask for a replacement.
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If I find out that part delivered is defective, what should I do?
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You may contact PSC to claim for DOA (Defect
on Arrival Claim) within 90 days. You may also send us back the defective part for the verification.
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