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General Enquiries
Products, Services, Sales Prices Related
Warranty
Customer Services
Exchangeables
Credit Terms
Technical Issues
General Enquiries
     
       
1

I do not know the part number of the part I am looking for, how can I find it?
You can find the HP and Compaq part number through several ways as described below:

For any HP and Compaq parts information, you can look through the Part Surfer Website which is a very useful tool provided by HP partsurfer
For Maintenance kits and fusers of HP printers, You can access Gateway Avenue Website for quick reference at http://www.gatewayavenue.com/maintkit.php
You may also call our friendly Part Sales Coordinator (PSC) at 03-8023 2299 or email to sales@gatewayavenue.com for any parts inquiries.

2 How do I gain access to price lists?

HP (Compaq) adjust prices every month. If you have the spare part number, you can sign in as our dealer and check through our website for the updated prices.

For new dealer, please visit http://www.gatewayavenue.com/sign_up.php to gain the user name and password.

Login to http://gatewayavenue.com/b2b/ to check the part prices.

3 How do I know the stock availability? (instead of parts catalog)

At this moment, you may need to call our friendly Part Sales Coordinator (PSC) at 03-8023 2299 or email to sales@gatewayavenue.com for stock status. In future (October 2004) the stock status will be available at Gateway Avenue Website.

Besides, you may also fill in the request for quotation form at http://www.gatewayavenue.com/quotation.php


 
4 How can I get to know about promotions in Gateway Avenue?

You are welcome to email us at sales@gatewayavenue.com and request the updates regarding the promotions - we require information about your company, contact person from your company and e-mail address to be able to provide you with this information.

 
5 How can I make payment for my purchase? Do you accept credit card?

We are sorry that we do not accept credit card at this moment. You may bank in to our account and fax in the bank slip for prove of payment or you may drop by our office for the payment of purchase. We accept company current cheques or cash.

 
6 What are the working hours of Gateway Avenue?

We open officially from
9.00am - 5.30pm on week days(Monday - Friday)
9.00am - 1.00pm every Saturday


 
       
 
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All rights reserved. Gateway Avenue 2007
  Tel: 603 - 8023 2299   Fax: 603 - 8023 2380 Email: sales@gatewayavenue.com